If your iPhone Xs, iPhone Xs Max or iPhone Xr keeps restarting when using Snapchat then stay with me as i will be showing a way to fix the problem. Some users of the iPhone Xs, Xs Max have been complaining of this issue and it isn’t particular to just the new iPhones. Older iPhones like the iPhone 7, 7 plus, 6s, 6s Plus etc are also experiencing this issue. Now, if your phone is still within its warranty period then the best thing you can do is have apple support check out your phone and Locate and hopefully fix the problem
If your phone doesn’t have a warranty anymore, then you can have a phone technician take a look at it but first, you’ll need to restart your device. A simple restart could fix the problem as it mostly does to other minor problems. Some other also say it started after they Updated the operating system of their device. If you’re among those that started experiencing this after you updated your OS, then I’ll recommend you perform a factory reset to give the new OS a fresh start. You should also know that performing a factory reset will wipe everything off your Smartphone so be sure backup your important data before starting the process.
Performing a factory reset have been proven to fix numerous issues including the restarting issue when using Snapchat. It is also recommended that the factory reset is necessary after updating your operating system version. So when next you update your device, be sure to back up your stuff and perform a factory reset in order to get the best experience on the new update.
Conclusion
If your iPhone Xs, iPhone Xs Max or iPhone Xr keep restarting when using Snapchat even after following the above solutions then there are two possible reasons for that. It might be a bug in the Snapchat app causing it to restart your phone or the version of Snapchat isn’t compatible or hasn’t been fully optimized for your OS. If that is the case, then only Snapchat can fix it with an update. The bug might also be from your operating system, of which in that case, the only apple can help with an update.
