If you own an iPhone XS, iPhone XS Max, and iPhone XR, you might have experienced the issue of your device not receiving text messages from other smartphones. Some users of these devices have also had issues sending messages to their contacts. In the guide below, we will show you how to fix Apple iPhone XS, iPhone XS Max, and iPhone XR not receiving messages issue.
In the first case, when a message is sent from an Android device to your own iPhone XS, iPhone XS Max, or iPhone XR, the message doesn’t get delivered. In the second case, when you send a message from an Apple iPhone XS, iPhone XS Max, or iPhone XR to an Android device or any other mobile OS, it doesn’t get delivered because it is sent as an iMessage.
Users of the new Apple iPhones have complained of this issue and it happens when you use the iMessage app on your iPhone before you use the SIM card on your new iPhone. It can also occur if you don’t turn off the iMessage feature before inserting your SIM card on another device. Read on to learn how to fix this issue.
How to Fix Apple iPhone XS, iPhone XS Max, and iPhone XR Not Receiving Text Messages Issue
The best way to fix this issue is by opening the Settings app on your iPhone. Next up, tap on the Messages option and then tap on Send & Receive. Now look for the ‘Use your Apple ID for iMessage’ and tap on it. Enter your Apple ID. Also, make sure that you registered your Apple ID details and phone number registered under You Can Be Reached By iMessage. Now, go back to the Settings screen and then tap on Messages. finally, tap on Send & Receive.
However, if your iPhone isn’t within reach and you can’t deactivate the iMessage feature, you should go to the Deregister iMessage page and deactivate iMessage. When you go to the page, scroll to the bottom of the screen. You should see an option which says “no longer have your iPhone?”. Below this option is a box. Type in your phone number, select your region and then tap on Send code.
A code will be sent to your phone number. Enter the code in the “Enter Confirmation Code” box. Finally, tap on Submit.
That’s all!
