If you are experiencing a black screen on your iPhone XS, iPhone XS Max or iPhone XR, then you are among many other users who have also complained of this issue. The main issue is that whenever users turn on their iPhone XS, iPhone XS Max or iPhone XR, the screen remains black and nothing appears on it.
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Many other users have experienced a similar issue at random times on their iPhones. However, no need to worry as this issue can be fixed easily. There are different methods you can use to fix this issue on your iPhone. Follow the steps below to learn how to fix the black screen issue on your iPhone XS, iPhone XS Max and iPhone XR.
How to Fix Black Screen Issue on iPhone XS, iPhone XS Max and iPhone XR
Boot To Recovery Mode And Wipe Cache Partition
The first method you can use to fix this issue is to boot your device to Recovery mode and then Wipe Cache Partition. Follow the steps below.
- Connect your iPhone to your computer via USB.
- Next, open iTunes on your computer. As soon as your iPhone is connected, force restart it.
- You can easily force restart your iPhone by pressing down the Sleep/Wake button until the Recovery mode screen appears.
- Now, two options will be displayed on the screen – Restore and Update.
- Select the Update option. iTunes will begin to install iOS on your iPhone all over again. Not to worry, none of your files will be lost. However, this process will take a while so be patient.
Factory Reset Apple iPhone XS, iPhone XS Max and iPhone XR
If after following the steps above the issue still isn’t fixed, you should try performing a factory reset on your device. Make sure that all your files and data have been backed up before you proceed with this method as the reset process will clear everything on your device.
Get Technical Support
If the issue still isn’t fixed after performing a hard reset on your device, you should take your iPhone to the closest Apple store to have it checked. There it can either be fixed or you’ll be given a new one.
