Honor Play8A was first released in January 2019 as a budget Android smartphone. It exhibits a dual SIM with a 6.09 inch LCD Screen having a resolution of 720 x 1560 Pixels. The camera megapixel is superb, are you aware that Honor Play 8A has 13MP at the back And 8MP at the front? Under the hood is Mediatek MT6765 Helio P35 processor paired with 3GB of RAM. This is a very performing device, no doubt, but sometimes certain issues might arise which will require urgent attention, so in this article, we will tackle an issue which is; how to fix the Honor Play 8A “can’t send MMS” issue. Our major concern in this article is to helps you tackle the issue yourself without relying on another person for an assistant. So read in between the lines and testify positively.
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How To Fix The Honor Play 8A “Can’t Send MMS” Issue
Before you can carry out any troubleshooting steps below. Please make sure that you are running on the latest software version and once there is an update, don’t hesitate to download and install it. Because this will reduce the possibility of the issue been caused by the old software. If you realized that you are running on the latest software version, kindly try the troubleshooting steps below
Check Your Phone Settings
Based on our recent findings, most carriers will need two things from your phone before it will be able to send and receive an MMS. Firstly, you need to have an active mobile data subscription, not only that, make sure it is getting a strong mobile data signal. Secondly, make sure your phone has the correct APN Settings and since these settings are unique for each carrier, you should compare your phone APN settings to what your carrier is using and make the necessary changes if needed.
If you want to access your phone APN setting, kindly follow the below guidelines:
- Click on Settings
- Click Wireless and Network
- Click Mobile Network
- Click Access Point Name
- Click on Menu Button
- Click on Reset To Default
- At this point, Your phone will reset to default Internet and MMS settings. Then try checking if you can send an MMS. If you can’t, create a new APN setting with the correct carrier values.
- Click on the menu button and select New APN
- Insert the correct APN setting
If peradventure your phone meets both conditions and the issue still persist. Don’t worry, proceed with the troubleshooting steps below:
Perform A Soft Reset
The reason for soft reset is to fix an issue caused by a Minor Software Glitch as it will refresh the phone software. You can do this by simply restarting the device. To perform a soft reset,
- Click and hold the Power and Volume down firmly key for up to 45 seconds.
- Wait as the device restarts.
