Power-related issues are very common with the Samsung Galaxy S20 device, and the Black Screen of Death (BSoD) is top of the list. This problem might happen due to minor firmware issues or crash, or because some applications crashed and affected the device’s performance.
The issue could also be related to a system crash, a recent corrupt update that has damaged the system caches and files, or physical and liquid damage. Unlike the popular power problem where the device is completely powered off as you press the Power key or connect to its charger, BSoD will leave the device turned on with all other hardware components working properly, excluding the screen.
One way to instantly know if it is a Black Screen of Death problem or not is when the device sounds weird when texts or phone calls are received. Another way to confirm is when the LED notification light flashes once in a while. If you are currently battling any of this, see How To Fix Samsung Galaxy S20 Black Screen Of Death Issue:
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How Can I Solve The Black Screen Of Death (BSoD) Problem On My Galaxy S20?
BSOD problems on your Samsung device will make your screen go black completely. You will be receiving texts or phone calls as usual, but the screen will remain black. Not to worry though, because the issue can be resolved easily as long as the black screen is not as a result of physical or liquid damage. To rectify, adhere to these instructions
1. Forced Restart:
- Simply press and hold Volume Down and Power keys together for ten seconds.
This is basically a Forced Restart. It basically helps to stimulate battery disconnect and your phone’s memory will be completely refreshed. If this does not fix the issue, try something else.
- Press and hold the Volume Down button without letting go.
- Press and hold the Power key while holding down the Volume Down button.
- Ensure both keys are held down for 10 seconds.
This one has the same effect as a Forced Restart, but for this one, you will press and hold the Volume Down button first before you trigger the device to power up by pressing the Power button. Be aware that if the Power key is pressed first, the device would instantly react to it because it was manufactured that way. Once that happens, the Volume Down and Power combination will never be done the right way and the device might not power ON since pressing and holding the Power key could not rectify a firmware crash.
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3. Fix The Battery
If that fixed nothing too, then maybe the battery is completely drained. Do this to fix the problem:
- Get the charger plugged into a working wall outlet.
- Connect the device to its charger with the original cable.
- Let the device charge for some minutes regardless of if the charging symbol is visible or not.
- After that, press and hold the Volume Down button and the Power key together for ten seconds.
That is that.