How To Fix Samsung Galaxy S9 Plus Not Recognized By PC


The device is one of the newest flagship phones in the S series of phones released by the South Korean corporation. This device is awesome for its use of a huge 6.2 inch Super AMOLED display and its double 12MP back cameras both of which are optically steady while one has a changeable aperture. Although this is a firm performing device there are instances when a certain problem can happen which we will be looking at today. In this newest installment of our series, we will attempt to solve the Galaxy S9+ not recognized by PC problem.

If you own a device or any other Android phone you are using has any issue, kindly reach out to us. We will be glad and happy to help you out on any device. Also, note that you don’t have to pay for this service.

How To Fix Samsung Galaxy S9+ Not Recognized By PC

Solution – The primary thing that you should do in this case is to ensure that the necessary device drivers are installed in your PC.

  • Now head over to Samsung website and download Smart switch on your System.
  • Click and open the Smart Switch.
  • Tap on More.
  • Choose Reinstall Device Drivers.

After doing this ensures that the charging port of the device is free from any debris or dirt by cleaning it with a can of air. Apply the same format to the USB port on the system then perform the guide below.

  • Ensure that  the device is turned on
  • Then connect the device using the original cable to a USB port in your PC.
  • From the peak edge of the device screen, move down your finger to pull down the notification.
  • Locate the USB options and then click to view other options.
  • Which is (MTP) Touch Media Device to be able to move your media files
  • Or you may click on Camera (PTP) if you just want to move pictures through the Camera application.

In case the device is still not seen by your pc then continue with this extra troubleshooting guide below.

  • Try to use another USB cord when connecting the device to the PC. You should also try connecting the device to another USB port.
  • Now, reboot both the device and your pc then see if the problem gets solved.
  • Try to see if the device can be seen on another computer.

One last troubleshooting guide to consider is to move the cache partition of the device then do a factory reset. Ensure to back up your device data before doing this method.

  • First, go to the recovery menu by holding and pressing Bixby, Volume up, and Power buttons. Once you see Android logo on the background then leave the buttons and allow it process the recovery menu.
  • Make use of the Volume button to move to Wipe Cache Partition option on your device.
  • Use power button to choose.
  • Move to the factory reset selection then use your power button to choose it.
  • Once the process is done, use the reboot system selection.

That’s all.


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