Have you heard about Huawei P Smart Plus? This device is a mid-range Android smartphone model which was first released in August 2018. When it comes to its appearance, this device has a solid build quality with a 6.21 inch IPS LCD Screen on the front. It has a resolution of 1080 x 2340 Pixels. To crown it all, Huawei P Smart Plus has a triple rear camera system and a single 8MP selfie camera on the front. A Hisilicon Kirin 710 octa-core processor paired with 3GB of RAM is found just below the hood. Irrespective of the fact that this is a solid performing device, there are still instances when certain issues occur. One of the issues will be addressed today in this article, which is “the inability to send MMS using the Huawei P Smart Plus.”
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How To Fix The Huawei P Smart+ “Can’t Send MMS” Issue
I will suggest you carry out these troubleshooting steps below only if you are running on the latest software version, then, once there is an update try as much as possible to download and install it first. Below are the troubleshooting guards that will help you fix this problem.
There are two requirements needed when sending or receiving MMS. Firstly, make sure your phone has a mobile data subscription. Secondly, your phone should have the correct APN settings. Kindly ensure that that your phone is able to go online, using your mobile data subscription. And that it is getting a good data signal, preferably LTE.
Are you aware that each carrier has its unique APN setting? So it’s best to compare your carrier setting with the one set in your phone making sure that it matches.
If you want to access the APN settings on your phone kindly follow the procedure below:
- Go to the Settings Menu
- Click on the Wireless & Networks Section
- Tap the Mobile network
- Click on Access Point Name.
If peradventure you realized that your phone satisfies all the above mention condition but still can’t send MMS. Then make use of the troubleshooting steps below:
Perform A Soft Reset
It is possible that corrupted temporary data cause the problem. So in order to fix this, you have to refresh the phone software by doing a soft reset. Although this is used in an unresponsive device, that is notwithstanding, it can be recommended in this particular case. To do this, follow the procedure below:
- Click and hold the Power and Volume down key firmly for up to 45 seconds.
- Be patience until the device restarts.
Clear The Cache And Data Of The Text Messaging App
There are also cases when corrupt data within the text messaging app can cause this particular issue. In this case, clearing the cache and data of this app will be of great help. To do this make use of the guideline below:
- Click on Settings
- Click on Apps
- Click on Apps again
- Click on the Messaging App
- Click on Storage
- Click on Clear Cache
- Click on the Home Key to return to the home screen
Follow the procedures carefully to put a stop to this Huawei P Smart Plus That Can’t Send MMS.