Vivo Y97 is regarded as a mid-range Android smartphone, and it was first released in September 2018. In terms of the display, the phone has a 6.3 inch IPS LCD Display accompanied with a resolution of 1080 x 2280 Pixel which makes it wonderful to use when viewing different multimedia content. Below the hood is a MediaTek MT6771 Helio P60 octa-core Processor which is paired with 4GB of RAM which gives way to smooth user experience.
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Irrespective of the fact that it is indeed a solid performing device, there are still certain issues that might occur. What if you find out that your phone can’t connect to Wi-Fi? Are you going to throw away the phone just like that or would you term the phone useless? Don’t panic much, this article will help you on how to Fix the “Vivo Y97 Won’t Connect To Wi-Fi Issue.”
Tips on How To Fix The Vivo Y97 Won’t Connect To Wi-Fi Issue
Have in mind that before trying any troubleshooting steps on the phone, check and find out if you are making use of the latest software version. If peradventure an update is available, it is best you download and install it first. So once this is done, follow the guidelines below:
- Always remember to turn on the Wi-Fi switch.
- Check to know if the problem is caused by the router.
- Do a soft reset.
- Start the phone in safe mode.
Always Remember To Turn On The Wi-Fi Switch.
It is compulsory that your phone must have a Wi-Fi switch which can be turned on or off. We realized that at times people forget to turn on the Wi-Fi switch thinking that their phone has a Wi-Fi problem. So the first thing you ought to do is to turn your Wi-Fi on. To do this, follow the steps below:
Step 1– Select “Settings” on your phone.
Step 2– Click on Wireless and Network.
Step3– Click on Wi-Fi.
Step 4– Switch on the Wi-Fi.
Once these steps are observed, check If the phone can search and connect to the Wi-Fi network.
Check To Know If The Problem Is Caused By The Router.
In certain occasions, the problem might not even be from the phone, but from the Router your phone is trying to connect to. So it is best to eliminate the router as a possible cause of the problem. First, check if other phones can connect to the router successfully. Check if the router has a setting activated (MAC filtering) that is blocking your phone from connecting to it.
If you really want to check if this is a router related issues try connecting your phone to different Wi-Fi network then check if the issue still occurs. If it doesn’t then it’s very clear that the problem is caused by the router.
Do A Soft Reset.
The next thing to do is to check if a minor Software Glitch is causing this problem. You can do this by restarting your phone irrespective of the fact that this is done on an irresponsive device, it should also work in this aspect. So to do this, practice the steps below:
Step 1– Tap and hold the Power and Volume down key for up to 45 seconds.
Step 2– exercise a little bit of patience, until the device restart.
Once this it’s done, Check if the Vivo Y97 won’t connect to Wi-Fi issue still occurs.
Start A Phone In Safe Mode.
Is possible that the apps you downloaded from the Google Play Store can cause issues on the phone when it is installed. To be sure that the problem you are experiencing emerge from the app you downloaded, kindly start your phone in safe mode. To do this, consider the instructions below:
- Turn on the phone
- Click the power button to turn on the phone then long press on the volume down key immediately the Vivo logo.
At this point, the phone now boots in safe mode.
