It is an awesome feeling when you bargain on something you have admired for a long time. Or when you manage to win an auction for a difficult-to-locate item, but sadly, not every eBay transaction can go smoothly. Even after paying rapidly, the seller might not send you your item sometimes or it could arrive broken, faulty, or totally different from what you ordered.
And as we all know, nobody wants to pay for a damaged item or for a product that never reaches you in the first place. Luckily for you, eBay provides a Money Back Guarantee on all transactions on the website, meaning, you will get a refund when a transaction fails beyond your control. The company always expect sellers to be reasonable enough to refund your cash when a transaction fails, however, if they do not, eBay is always prepared to come through for you. See How To Get A Refund On eBay Using eBay’s Money Back Guarantee?
How Can I Get A Refund On eBay?
- Get yourself logged into the eBay site with your username and password.
- Tap “My eBay” in the upper-right hand corner of your display to have access to a drop-down menu.
- Tap “Purchase history.”
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- If the item you got was wrongly described or faulty, select “Return item” on the right-hand side, and you will be able to make arrangements for the seller to retrieve them so your refund can be made. Some sellers will give you a shipping label to return the item, but the postage price will most likely be deducted from your total refund value.
- If you never got the item, tap “More options” and click “I didn’t receive my item.”
- After that, a message will get to the seller, detailing that you want a refund. Ensure the “I want a refund” option is ticked, then elaborate in the comments box before tapping “Send request.”
- The seller should reply to your request and send your refund within 3 days. If that is not the case, your request can be escalated through the eBay Resolution Center and eBay will make sure your cash is refunded to your original payment method.
That is that.
