Here are what to do if the microphones of your iPhone, iPad and iPod touch don’t work. Has your iPhone suddenly gone silent? Follow these tips to turn on audio. If you don’t hear any sound on your iPhone, you can use our tips to fix it. The problem could be in general of your iPhone or it could occur only with an app. Here are 12 troubleshooting steps in the absence of audio on the iPhone.
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1. Test your iPhone’s Speaker
Open the Settings app and choose Sounds and Haptics (on some devices, select Sounds ). In Ringtones and alerts, move the slider to the right to increase the volume. If you hear a sound, the iPhone speaker works. If you don’t hear any sound, the device needs to be repaired. Contact Apple Support.
2. Adjust the dial/silent switch
The Ring / Silent switch, also called the mute switch, has two positions. When the switch is pushed to the back of the device, an orange color is displayed indicating that the switch is set to silent mode. Push the switch towards the screen to enable audio.
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3. Turn off Do Not Disturb
Do not disturb silences many sounds and warnings. Turn it off if you don’t hear any sound. Open the Settings app, tap Do Not Disturb, then move the slider to the Off position.
4. Adjust or disable Bluetooth settings
When your iPhone is connected to a Bluetooth audio device, it sends the audio to the device and not to the iPhone speaker. To turn off Bluetooth so that audio is played from the iPhone, open the Settings app, tap Bluetooth, then move the slider to the Off position.
5. Adjust the volume buttons in an app
Sometimes the sound volume in an app may be too low to be heard. Open an app, such as Music, Podcasts or any other app with audio. Use the hardware volume buttons on the side of the iPhone to turn up the volume.
It could also be that the sound setting in the app is too low. Open the Music or Podcast app, then go to the page with the Play / Pause button. Move the slider to the right to increase the volume.
6. Check the audio settings of the third-party app
Many third-party apps offer custom volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient sound and more.
In the app, search for audio settings. Turn off custom mute options, turn on the sound, and adjust the volume sliders to increase the volume. Depending on the app, move the sliders up, move the sliders to the right or touch an icon to make it active.
7. Check the notification settings for your app
Check the iPhone notification sound settings for the app if you plan to hear the notification sounds. Go to Settings> Notifications, then scroll through the list to find the app. Touch the app name, then move the cursor to the On position.
Some apps, such as Reminders and Messages, allow you to choose a notification sound. If this sound is set to None, the alert is silent. Tap None and select a sound.
8. Try the headphones
Find the headphones that came with the iPhone. For older iPhone models, plug the headphones into the headphone port. For newer iPhone models, connect the headphones to the Lightning port (the charging cable also connects to this port). Listen to audio with headphones while using an audio app.
Alternatively, connect and then remove the headphones, then listen to the audio. It could be that the iPhone is stuck in headphones mode.
9. Restart or reset the device
If you still don’t hear any sound, restart the iPhone. To restart, turn the iPhone off and on again. If a reboot does not solve the problem, try a hard reset, which clears the additional settings without affecting any of your apps or data.
10. Check for app updates
In rare cases, the lack of audio can be the result of an app developer error. Go to the App Store> Updates to check if an app update is available for an application. Tap Update next to an app to download and install the current version, then check if the sound works as it should.
If you only see apps in the Recently updated section, no additional updates are available.
11. Check for system updates
A system update may resolve an audio problem. Go to Settings> General> Software Update to check for any system software updates from Apple. Download and install available updates.
12. Reset all settings
If none of the previous steps resolve the audio issue, reset iPhone settings. This restores the audio, display and network settings to the iPhone defaults.
Go to Settings > General > Reset > Reset all settings. Enter the iPhone passcode, if required, then tap Reset all settings. Wait a few minutes for the iPhone to reset and restart, then check if the sound works as expected.
