The Internet is full of complaints about Google Pixel Buds 2. In fact, many users have already gone to Reddit and the Google Help Forum to report connection problems. In addition, several sites that are testing them have also reported problems.
Pixel Buds 2 are killing users’ heads!
Most people complain about random audio cuts. For some, the connection is lost on the two headphones. Other times it’s just one. Others have detected problems when they put their hands over their ears.
It is basically a Bluetooth problem, with those who have Pixel and Samsung smartphones appear to be the most affected. However, it seems that the problem becomes even more serious when people are away from home. It is true that connection problems in congested areas are not uncommon in first-generation wireless headsets. However, this problem becomes quite serious in second-generation Pixel Buds.
However, there are some curious aspects. Some users noticed this the first time. Others only a few days after use.
Even updating to the latest firmware version does not seem to solve the problem.
In this regard, a Reddit user said that Google provided him with a replacement pair after they realized the problem. Others are asking for a full refund.
At the level of replacement units, everything seems to be fine. In the middle of it all, there are also accessories that work well.
At the moment, it is difficult to say how widespread this problem is. It is also not known whether it is a problem related to hardware or software and whether Google will release a fix. It is very bad for Google that this has happened. Pixel Buds have mostly had positive reviews and this situation could damage their reputation.
Although not entirely sure, most people seem to point to problems at the software level.
