Windows 10 is a major release of the Windows NT operating system developed by Microsoft, and it took over from Windows 8.1, released nearly two years earlier. It was launched manufacturing on July 15, 2015, and broadly released for the public on July 29, 2015, plus it receives fresh builds from to time which are available at no extra cost to users.
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The enhancements noticed in Windows 10 bundled software, the functionality and capabilities of the Cortana personal assistant, and the replacement of Internet Explorer with Microsoft Edge also earned a lot of praise as they solved a lot of problems. However, media outlets still blasted the changes to operating system behaviors, including mandatory update installation, privacy concerns over data collection performed by the OS for Microsoft & its partners, plus the adware-esque tricks used to promote the operating system on its launch.
If your Windows 10 sign-in screen is showing the same user account twice after an upgrade, you are not alone. Several other users have been battling this same problem, but not anymore. Be aware that the issue occurs to users who have enabled the automatic login feature in Windows 10, but changed the login password or computer name afterwards.
To rectify this problem, you simply have to set up auto-login again or deactivate it completely, and this tutorial will break down the process involved for your easy understanding. See [SOLVED] 2 UserNames On Windows 10 Login Screen After Upgrade:
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How Can I Fix 2 Usernames On My Windows 10 Login Screen After Upgrade?
Method 1
- Press the Windows key + R to access the Run box. Enter “netplwiz” and hit Enter.
- Tick the “Users must enter a username and password to use this computer” box to deactivate auto-login. If you wish to set up auto-login again, untick that box and tap “OK” to enter the correct password.
- After that, reboot your PC and the “Duplicate usernames on Windows 10 login screen” problem should be a thing of the past.
If you are still seeing duplicate user accounts on the login screen, you might have added the same account twice. If that is the case, just adhere to these instructions to correct that mistake.
- Before anything else, you have to open the Control Panel. Press the Windows key + X and then choose “Control Panel” from the WinX menu.
- Choose “View By” at the top right of the Control Panel. Set it to “Large icons” and then tap “User Accounts.”
- Choose “Manage Another Account” in the list options.
- Click on the account that you wish to delete.
- Tap “Delete The Account” from the left pane.
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You’ll then be asked if you wish to keep or get rid of the user’s file, it is up to you to decide what you want the system to do.
Method 2- Disable automatic login
Another most likely reason why Windows 10 shows duplicate user names on the login screen is that you have enabled auto-login and afterward you changed your password.
Step 1: Open the Run dialog using Win + R keys, then type netplwiz and hit Enter.
Step 2- Once the User Accounts panel opens, check “Users must enter a user name and password to use this computer” and click on Apply followed by OK.
Step 3- Restart Windows 10 and now the issue should be solved.
Step 4- Uncheck “Users must enter a user name and password to use this computer” to enable the auto-login again if you really need it. When the prompt appears, confirm your user name and type your correct password.
Note that you will have the “duplicate user names” issue again if you change your password or rename your PC while auto-login is enabled.
Method 3- for advanced users
- Using the admin command prompt, kindly execute the below code from the Command Prompt to fix corrupted system files.
sfc /scannow
- Collect information from your computer system using the below commands.
reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers" /s >"%userprofile%\Desktop\auth.txt"
Followed by:
Code:
reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI /v LastLoggedOnProvider >>"%userprofile%\Desktop\auth.txt"
The result of both command will be placed on a file named auth.txt that will be created on the Desktop, please attach the file to your reply.
- After using the above commands. Open the file and navigate down to the bottom of the text file to copy the last numbers as seen in the below image.
- Next, make sure you create a System Restore point.
- Then continue by opening the Command as Administrator (Click on START button; type cmd.exe in the Search box | RIGHT-click on Command Prompt at the top; select “Run as Administrator”)
- Execute the following command on the Command Prompt using Copy & Paste:
NOTE– replace all the dollar signs in the bracket parenthesis below with the previously copied numbers in the auth.txt file.
reg add "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{$$$$$$$$$$$$$$}" /v Disabled /t REG_DWORD /d 0x1
Restart the computer.
That is all. Do let us hear from you if any of these methods work for you.