Amazon Echo – “It looks like your device is not registered”, solved

Amazon’s family of home automation tools has made great progress in terms of convenience, flexibility, and cost with Echo Dot. Dot is basically a voice-controlled microcomputer with a network connection and a sophisticated audio interface in the form of the familiar Alexa app. 

Dot’s recent third-generation iteration has transformed an already useful platform into an excellent multimedia solution by massively updating the built-in speaker; for anyone other than an audiophile, the new Dot speaker is of high quality and you can use it as the main speaker for music in any environment, such as an office or a bedroom.

Also read- Amazon Echo does not connect to Wi-Fi

Amazon Echo has been very well received in the tech-savvy market. It is particularly impressive given that the market for smart speakers is quite new. Now there are millions of Echo devices around the world, which help us play music, turn on and off lights, know the weather or traffic conditions. 

What if it doesn’t work properly? How do you fix it without tearing your hair? Although the Dot works properly, no technological product is without problems. An issue that Amazon Echo Dot owners have encountered from time to time is an error in trying to register the device over WiFi. 

In this article, I’ll show you how to solve this problem and register it correctly so you can use it.

Configure Echo Dot

A very common source of Echo Dot registration errors is an incorrectly completed installation routine. Before going into the weeds of troubleshooting an error, let’s make sure that your Dot has been correctly set up first.

Problems with Amazon Echo? How to solve common problems with Alexa / Amazon Echo

Configure first and second-generation Echo Dot

  1. Uncheck Echo Dot and download the Alexa app on your phone if it is not already there.
  2. Place Echo Dot within range of the WiFi router and connect it. You should see the light ring turn blue and then orange. Then listen to Alexa’s greeting.
  3. Go to Settings in the Alexa app and select Wi-Fi.
  4. Select your WiFi network and select Connect.
  5. Select Alexa Devices from the app and select Echo Dot.
  6. Select Add Alexa device in the Wi-Fi network.
  7. Press and hold the Action button on the Echo Dot until the light ring turns orange.
  8. Select your WiFi from the list that appears in the Alexa app and enter the network password.
  9. Save the password in the Alexa app.
  10. Select Connect to merge Echo Dot to your WiFi network.

Configure third-generation Echo Dot

Amazon has made the installation much easier for third-generation Dots.

  1. Uncheck Echo Dot and download the Alexa app on your phone if it is not already there.
  2. Place Echo Dot within range of the WiFi router and connect it. The light ring will rotate for about a minute. Then listen to Alexa greeting.
  3. Open the Alexa device and follow the instructions to enter the WiFi information.

Echo should now know its configuration details and reconnect each time it turns off and back on or moves it to another room in the house. Now you can place Echo Dot anywhere within easy reach of a good wireless signal at home.

How to fix “It looks like your device is not registered”

If your Dot has been set up correctly, it should work without problems. If you encounter problems, follow these steps for connecting Dot.

Restart the modem and restart Echo Dot

The first thing to try- turn it off and then turn it back on. Many, many technical software problems are solved simply by restarting. Restart Dot and restart the router and check if the problem has been solved.

Cancel Amazon Echo Dot registration

When you order a new Echo Dot from Amazon, it is registered to your account before being sent by Amazon. However, if you are getting your used Dot, then it must be deleted from the previous owner’s account before you can use it. Ideally, the original owner should delete it before giving it to you, but this does not always happen. Sometimes people forget or sometimes decide that it is not their problem.

Here’s how to unsubscribe from Echo Dot if you are the original owner:

  1. Visit the Amazon website from a web browser.
  2. Select Settings from the menu on the left and select the Eco Dot you wish to cancel.
  3. Select the Cancel Registration button next to the point.
  4. Select it again to confirm.

This frees Echo Dot from being registered on someone else’s account. If you purchase second-hand Echo Dot and the original owner could not or would not cancel, contact Amazon customer support and ask them to manually delete it for you.

You can also unregister with the Alexa app by selecting Settings, Device Settings, the name Echo Dot and scroll to Unregister.

Once the Dot has been deleted, you will need to set the Echo Dot again as above.

Sometimes, the Echo Dot can be mistakenly reported lost or stolen and does not allow it to be registered. Contact Amazon customer support from the link above, it should help you solve the problem. This is another known problem, especially if a device has been reported lost during transport and then sold to an unwitting buyer.

Simplify the network

If the registration of the device is not a problem, perhaps also the overlap of WiFi networks is. Sometimes Echo Dot has difficulty in differentiating different channels or WiFi networks within the same property. One way to overcome this is to disable all other networks or second channels while recording Echo Dot. Once completed, you can turn them back on.

These are the ways I know to correct Echo Dot registration errors. Do you know others? Tell us about them below!

Leave a Comment