Do you have a problem with the Galaxy A80 camera that doesn’t rotate? In this episode, we’ll show you the solutions you can implement if your Galaxy A80’s camera doesn’t rotate. As you probably know right now, the Galaxy A80 is the first Samsung Galaxy device equipped with a rotating camera.
While it’s new to Samsung users, it’s actually not a Samsung invention. There is a possibility that this camera mechanism could be transferred to Samsung flagship devices in the near future.
The Galaxy A80 camera does not flip over – The camera for selfies doesn’t work
If the Galaxy A80 camera does not flip or spin, there are a number of steps you need to take to identify the cause. Follow our suggestions below on how to fix your device.
The Galaxy A80 camera does not flip over? Check for dirt or debris
If the Galaxy A80 camera doesn’t flip over or rotate when you tap the selfie button, something may be preventing the mechanism from doing so. This can be dirt in the camera assembly or debris that prevents the camera from turning.
Make a thorough check especially on the spaces exposed to see if there is something that can cause the problem. Keep in mind that the mechanism that allows the camera to rotate is not so powerful, so even a small speck of sand or debris can cause problems.
If you live in a dusty area, be sure to always clean the camera section to minimize the chance of this problem occurring.
The Galaxy A80 camera does not run? Watch out for errors
If an error occurs every time the camera stops rotating, you should take note. Make sure you have the correct code or error message. So, do a quick Google search to find out if it’s a known issue.
This is a generic suggestion and we did not find any specific camera errors due to a problem with the camera on the Galaxy A80 at the time of this writing. If you are lucky and the problem is known, you may be able to get an online solution for this.
The Galaxy A80 camera does not rotate? Perform a software recovery
If there is no obvious sign that there is dirt or debris in the camcorder group, the next move you can make is to perform a soft reset. This will update the system and hopefully fix the camera bug. Sometimes, small bugs can develop after a device has been idle for a long time.
It is advisable to restart the device at least once a week to avoid problems caused by such bugs. As a troubleshooting step in this situation, please reboot the device.
Try restarting it normally by first pressing the power button to access the start menu. Then select the Restart option and see if it works.
Another way to restart the device is to hold down the Volume down button and the power button simultaneously for 10 seconds or until the device screen turns on. This simulates the effect of disconnecting the battery from the device. If it works, this could unlock the device.
If a regular reboot is not helpful, try this:
- Press and hold the Volume Down button first and do not release it.
- Press and hold the power button.
- Hold down both keys for at least 10 seconds.
- The second reboot procedure attempts to simulate the effects of battery removal. On older devices, disconnecting the battery is often an effective way to repair devices that don’t respond. If nothing has changed, go to the next suggestions.
A regular reboot of the device at least once a week can be useful. If you tend to forget things, we suggest configuring your phone to reboot itself. You can schedule this task to proceed as follows:
- Open the Settings app.
- Touch Device Care.
- Touchpoint 3 at the top.
- Select Automatic restart.
The Galaxy A80 camera does not flip over? Clear the camera app cache
If the Galaxy camera does not flip or rotate, the next step to consider should be to manage the camera app. There are three things you can do:
- Force exit
- Clear cache
- Deletes data
How to force exit from the camera app
- From a Home screen, swipe up or down from the center of the display to access the apps screen.
- Open the Settings app
- Tap App.
- Make sure that All is selected (top left). If necessary, touch the drop-down icon Dropdown icon (top left) then select All.
- Then locate the camera app. If the system apps are not visible, tap the Menu Menu icon (top right)> Show system apps.
- Tap Force stop.
- To confirm, review the message, then tap Force shutdown.
How to clear the camera app cache
- Go to the main screen.
- Touch the App icon.
- Open the Settings app.
- Tap App.
- If you are looking for a default system or app, tap More Settings at the top right (three-point icon).
- Select Show system apps.
- Find and touch the camera app.
- Tap Storage.
- Tap the Clear cache button.
- Restart the device and check the problem.
How to delete app data
- Go to the main screen.
- Touch the App icon.
- Open the Settings app.
- Tap App.
- If you are looking for a default system or app, tap More Settings at the top right (three-point icon).
- Select Show system apps.
- Find and touch the camera app.
- Tap Storage.
- Tap the Clear data button.
- Restart the device and check the problem.
The Galaxy A80 camera does not rotate? Restore the camera app
Alternatively, you can also try restoring the camera app. This is one of the most effective ways to solve camera app problems on most Samsung Galaxy devices. That’s how:
- Open the Camera app.
- Touch the Settings icon (gear) in the upper left part.
- Scroll down to Reset Settings.
- Tap Reset settings.
- Tap Reset to confirm.
The Galaxy A80 camera rotates, updates the system cache
Android uses a system cache, stored in the cache partition, to quickly load apps. Sometimes, this cache is damaged during and after an update or for other reasons. While this may seem harmless, a damaged cache can eventually cause performance problems and lots of other minor annoyances.
To ensure that your phone’s system cache is up to date, you can delete the cache partition. This will force the phone to delete the current cache and replace it with a new one over time.
To clear the cache partition on your Galaxy A80:
- Turn off the device.
- Press and hold the Volume up key and the Bixby key, then press and hold the power key.
- When the green Android logo appears, release all the buttons (“System update installation” will be displayed for about 30 – 60 seconds before displaying the Android system recovery menu options).
- Press the Volume down key several times to highlight “delete cache partition”.
- Press the power button to select.
- Press the volume down button until “Yes” is highlighted and press the power button.
- When the cache partition is cleared, “Restart the system now” is highlighted.
- Press the power button to restart the device.
The Galaxy A80 camera does not overturn? Check for malfunctioning apps
The camera app on the Galaxy A80 is one of the most stable apps on the system. Problems rarely occur but, in this case, the most likely cause is another app. We have already encountered many problems with camera apps caused by faulty third-party apps, so it’s a good idea to check this if nothing has worked so far.
To do this, you need to restart your phone in safe mode. Safe Mode suspends all downloaded apps that have not been installed with the operating system. So, if the camera app works properly only in safe mode, this is a clear indicator of a problem with the app.
Before restarting the device in safe mode, it is good to know if the fault lies with the last app installed. If the problem started after adding a new app, that’s probably the cause. Remove it and check if the camera works. If not, go ahead and start the device in safe mode.
Here’s how:
- Turn off the device.
- Press and hold the power key beyond the model name screen that appears on the screen.
- When SAMSUNG appears on the screen, release the power button.
- Immediately after releasing the power button, press and hold the Volume down button.
- Continue to hold the Volume down key until the device restarts.
- When the safe mode is displayed in the lower-left corner of the screen, release the Volume down key.
- Let the phone work, open the camera app and check the problem.
If the camera works normally and doesn’t stop abnormally, then it’s the fault of a third-party app. If you have no idea which app it is, you must use the deletion method to identify it. This is what you need to do:
- Start in safe mode.
- Check the problem.
- After confirming that it is the fault of a third-party app, you can start uninstalling the apps individually. We advise you to start with the most recent ones you’ve added.
- After uninstalling an app, restart the phone in normal mode and verify the problem.
- If your Galaxy A80 is still problematic, repeat steps 1-4.
The Galaxy A80 camera does not run? Restore the app’s preferences
Apps don’t work by themselves. To do what they are designed to do, they usually make use of other apps and predefined services provided by Android. Sometimes, some of these predefined apps can become buggy, disable or disappear for any reason.
To see if the Galaxy A80 camera does not flip the problem is due to a disabled default app, we suggest you restore the app’s preferences. Here’s how it’s done:
- Open the Settings app.
- Tap App.
- Tap More settings at the top right (three-point icon).
- Select Reset app preferences.
- Restart the device and check the problem.
The Galaxy A80 camera does not rotate? Restore all settings
Before performing a factory reset, consider a similar step by restoring all settings. This solution is similar to restoring factory settings. Here’s how:
- Open the Settings app.
- Tap on General management.
- Touch Restore.
- Tap Reset all settings.
- Touch the RESET button.
The Galaxy A80 camera does not flip over? Restore the factory settings
The final stage of troubleshooting, in this case, is restoring the factory settings. If the reason for the problem is due to an unknown app or a software bug, restoring the factory settings may resolve. Here are the two ways to restore the factory settings of your Galaxy A80.
Method 1- How to perform a hard reset on the Samsung Galaxy S10 via the Settings menu
This is the easiest way to clean your Galaxy A80 all you have to do is go to the Settings menu and follow the steps below. We recommend this method if you have no problems going to Settings.
- Create a backup of your personal data and remove your Google account.
- Open the Settings app.
- Scroll and tap General management.
- Touch Restore.
- Select Factory data reset from the options provided.
- Read the information, then tap Restore to continue.
- Tap Delete all to confirm the action.
Method 2- How to perform a complete Samsung Galaxy A80 recovery using the hardware buttons
If you can’t reach the settings menu, this method can be useful. First, you need to start the device in recovery mode.
After correctly accessing the recovery, it is time to start the recovery procedure. It may take a few tries before you can access the recovery, so be patient and simply try again.
- If possible, create a backup of personal data in advance. If your problem prevents you from doing so, simply skip this step.
- Also, you want to make sure you remove your Google account. If your problem prevents you from doing so, simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you will never be able to start recovery mode. If you cannot turn off the device regularly using the power button, wait until the phone battery is discharged. Then charge the phone for 30 minutes before starting recovery mode.
- Hold down the Volume up button and the Bixby button at the same time.
- While still holding down the Volume Up and Bixby buttons, hold down the power button.
- The restore screen menu will now be displayed. When you see this, release the buttons.
- Use the volume down button until “Clear Data / Restore Factory Settings” is highlighted.
- Press the power button to select “Clear data / Restore default settings”.
- Use Volume Down to highlight Yes.
- Press the power button to confirm restoring the factory settings.
