The error “Facebook continues to stop” which seems to annoy some owners of the Samsung Galaxy A20e basically means that the app has crashed or continues to crash. Facebook is provided as an application pre-installed on this device, so it is embedded in the firmware.
While most of the time this problem is just a problem with the app, there is always the possibility that it is only the result of a firmware problem. This can be a rather annoying problem since the error appears every time you open the app, in reality, it is not so difficult to solve.
In fact, you may be able to eliminate the error simply by performing one or a couple of procedures. In this post, I will guide you in solving the problem- Facebook continues to stop on Samsung Galaxy A20e.
We will examine all the possibilities and exclude them one by one until we are able to determine the reason for this error and hope to solve it. If you are one of the owners of this phone and have been bothered by a similar problem, read on as this post may help you.
Facebook continues to stop on Samsung Galaxy A20ee
When trying to solve a problem like this, you need to be careful in troubleshooting so you don’t lose some important files and data. But don’t worry, this problem is not so difficult to solve. That said, here’s what you need to do:
1) Perform a forced restart of Galaxy A20e
Before proceeding to more complicated troubleshooting procedures, it is better to exclude the possibility that this error is due only to a small glitch of the firmware. Perform a forced restart to update the phone memory and reload all applications and services. Here’s how:
- Hold down the Volume down button and don’t release it again.
- While holding down the volume button, also hold down the power button.
- Hold both keys together for 15 seconds or until the Galaxy A50 logo appears on the screen.
Once the phone has successfully restarted, open the app and check if the Facebook error continues to stop on the Samsung Galaxy A20 and is still displayed. If it continues to exit, go to the next solution.
2) Clear the Galaxy A20e’s Facebook cache and data
This procedure will actually restore the app. This will delete all its cache and data files and replace them with new files. If this is just a problem with the app, this procedure is enough to eliminate the error and make the app work perfectly again. Here’s how:
- Scroll down from the top of the screen to lower the notifications panel.
- Tap the Settings icon in the upper right corner.
- Scroll and tap App.
- Find and touch Facebook.
- Tap Storage.
- Tap Clear cache.
- Tap Clear data, then tap OK to confirm.
After doing this, try to see if the Facebook error continues to stop on the Samsung Galaxy A20 and is still displayed.
3) Reset all Galaxy A20e settings
If the problem persists after the second solution, it’s time to fix the firmware. As I said, Facebook is a pre-installed app and the error can be a sign of a firmware problem. The next thing to do is to reset all device settings.
This procedure will have an effect similar to restoring the factory settings but none of your files or data will be deleted. That’s how:
- Scroll down from the top of the screen to lower the notifications panel.
- Tap the Settings icon in the upper right corner.
- Scroll and tap General management.
- Touch Restore.
- Tap Reset settings.
- Tap the Reset settings button.
- If requested, enter the PIN, password or sequence.
- Finally, tap Restore.
After this, the error “Facebook continues to stop” continues to appear, so try the next solution.
4) Delete the Galaxy A20e cache partition
One of the most effective solutions against app problems is to delete the contents of the cache partition. This will eliminate the old cache and replace it with a new one. It is important to do this because the error may be due to some corrupt cache files. This excludes this possibility.
- Turn off the device.
- Hold down the Volume up and Power keys.
- When the Galaxy A20e logo appears, release all three keys.
- Your Galaxy A20e will continue to boot into recovery mode. When a black screen appears with blue and yellow text, proceed to the next step.
- Press the Volume down key several times to highlight the deleted cache partition.
- Press the power button to select.
- Press the Volume down key to highlight Yes, then press the power key to select.
- When the cache partition is cleared, the Restart Now system is highlighted.
- Press the power button to restart the device.
Once the phone has finished rebooting, try starting the app and see if the Facebook error continues to stop on the Samsung Galaxy A20e is still displayed. If it still does, then you have to move on to the next solution.
5) Reset the Galaxy A20e
The reset will be able to solve any problems related to the app. In fact, all software problems can be solved by this procedure. The reason this procedure often comes at the end of our troubleshooting guides is that you may lose some important files and data.
So, before recommending it, we want you to put all the possible solutions into practice. But if the problem continues to bother you after the first four solutions, this is what you need to do next.
However, before restoring, make sure you create a copy of your important files and data because they will be deleted. After the backup, remove your Google and Samsung accounts so you don’t get stuck after the restore. When you’re ready, follow these steps to restore your device:
- Turn off the device.
- Hold down the Volume up and Power keys.
- When the Galaxy A20e logo appears, release all three keys.
- Your Galaxy A20e will continue to boot into recovery mode. When a black screen appears with blue and yellow text, proceed to the next step.
- Press the Volume Down key several times to highlight “clear data / restore factory settings”.
- Press the Power button to select.
- Press the Volume Down button until “Yes” is highlighted.
- Press the Power button to select and start the total reset.
- When the general recovery is complete, “Restart the system now” is highlighted.
- Press the power button to restart the device.
I hope I was able to help you correct Facebook continues to stop on Samsung Galaxy A20e. We would be grateful if you could help spread the word, so please share this post if you found it useful. Thank you so much for reading!
