If you have experienced the problem of not being able to send and receive text messages on your Galaxy S10 5G, you will agree with me that nothing can be frustrating than that. Do you know what it feels like when someone you love sent a heartwarming message to you thinking that you have seen it and was waiting for your response, but all of a sudden the message couldn’t reach you? Maybe along the line, the person called you and asked why you were adamant on his message. To tell you the truth it pains deeply in such an occasion, so to lessen the grieve, this article will help you immensely, I will walk you through on possible ways you can fix your Galaxy S10 5G “can’t send or receive messages” issues
How To Fix Galaxy S10 5G “Can’t Send Or Receive Texts” Issues
Follow this troubleshooting steps below to put an end to this Galaxy S10 5G problem of can’t send or receive text
Confirm If The Network Is Working
If you discover that your Galaxy S10 5G can’t send or receive texts after setting it up for the first time, don’t worry much, just confirm that you have a network signal. Low signals like one or two bars can be the reason for the texting issues. Why not try relocating to get a full signal to see if you will be able to receive nor send messages. If you are inside a building covered with glass and concrete walls, try going outside to see if this will work, because we discovered that wireless signals including networks signals could get affected by several factors. So try moving in an open area and see if that will improve the situation.
Check If Voice Calling Works
Since voice calling and texting works in the same network mode, once voice call isn’t working, automatically texting won’t work likewise, so if that is the case, know that there is a network issue. Check with your carrier to see if that’s the case.
Clear Messaging App Cache
Sometimes an App cache can affect performance and cause a problem, so if you want to ensure that the cache of the messaging app is in top shape, try clearing it and see if it will work. You can do this by following the guidelines below:
- Open the Setting App
- Click on App
- Click on the More settings icon (three-dot icon, upper right).
- Click “Show System Apps.”
- Look for the Instagram app and click on it
- Click on the Storage.
- Click on Clear Cache button.
- Restart the device and check if the problem persists.
Keep Software And Apps Updated
This is one of the most important things you have to do; Although the Samsung is relatively aggressive when it comes to pushing updates, we still advise that you check if the current version on your device is updated.
In terms of the app, you have on your phone. You also have to make sure they are updated likewise. If you have some apps, you downloaded from Google Play Store, endeavor to check them as well. You know why? Because poor app coding can impact another app as well. But once you have a generally updated set of the app, it will lessen the chances of bugs from developing.
Any of these above-mentioned troubleshooting steps will help you eradicate the issue of “can’t send or receive SMS” on Galaxy S10 5G.
