When a smartphone like the Samsung Galaxy A30 continues to disconnect from the WiFi network, it’s probably just a minor problem. It is equal to many similar problems we have encountered in the past. This is a simple solution if the phone worked properly before the problem. However, if you have this problem since you purchased it, it makes no sense to run the troubleshooting as it is probably a manufacturing defect.
But assuming that your Galaxy A30 worked well and therefore this problem occurred suddenly, there is always something we can do about it. In this post, I will guide you in troubleshooting the Samsung Galaxy A30 continues to disconnect from the WiFi network. We will examine every possibility and exclude them one after the other.
So, if you are one of the owners of this phone and you are currently bothered by a similar problem, read on as this article may be able to help you.
Troubleshooting Galaxy A30 continues to disconnect from the WiFi network
In troubleshooting a phone with network problems, you need to be accurate to determine the problem simply and safely and resolve it. We should try to prevent data loss just to make sure that the phone connects to the network again consistently. That being said, here are the things you need to do …
1) Force the phone to restart
This must be the first thing you need to do as it may just be a small firmware problem that has affected your phone’s radio functionality. I personally encountered a problem like this with my phone and solved it by performing this procedure.
Forced reboot is actually a simulated battery removal that will update the phone’s memory and recharge all its apps and services, including those used by radios or phone wireless features. Here’s how it’s done:
- Hold down the Volume down button and don’t release it again.
- While holding down the volume button, also hold down the power button.
- Hold both keys together for 15 seconds or until the Galaxy A30 logo appears on the screen.
Once the phone has finished restarting, reconnect it to the same network to see if it continues to log off. If it continues to work, switch to the next solution.
2) Network devices with ignition cycle
Before proceeding with troubleshooting, at this point it is better to restart or turn off and on the network devices. In addition, the router or modem must be updated periodically and a simple restart may solve this problem.
- Unplug the modem or router from the wall outlet or simply unplug the power cord.
- Leave the device without power for a minute or two.
- Next, reconnect the power cord or reconnect it to the wall outlet.
- Wait for the network device to go online, then allow the phone to reconnect to the network.
If the phone continues to disconnect from the network even after this, go to the next solution.
3) Restore network settings on Samsung Galaxy A30
After the first two solutions and the phone continues to log off, the next thing you need to do is restore your device’s network settings. This covers all wireless connections in your device but it is very effective especially if this is just a problem with your phone’s radio.
Don’t worry, none of your data or files will be deleted, so there is no risk in doing this. That’s how…
- Scroll down from the top of the screen to lower the notifications panel.
- Tap the Settings icon in the upper right corner.
- Scroll and tap General management.
- Touch Restore.
- Tap Reset network settings.
- Tap Reset settings.
- If requested, enter the PIN, password or sequence.
- Finally, tap Restore.
Subsequently, only mobile data is enabled on the device. Then turn on WiFi and let the phone reconnect to the network. If it continues to log off after this, try the next solution.
4) Delete the system cache on Samsung Galaxy A30
It is also possible for the phone to continue to disconnect from the network because the system cache is damaged. This possibility must be excluded as many of the cases we have encountered in the past have been solved by this procedure. Here’s how to do it;
- Turn off the device.
- Hold down the Volume up and Power keys.
- When the Galaxy A30 logo appears, release all three keys.
- Your Galaxy A30 will continue to boot into recovery mode. When a black screen appears with blue and yellow text, proceed to the next step.
- Press the Volume down key several times to highlight the deleted cache partition.
- Press the power button to select.
- Press the Volume down key to highlight Yes, then press the power key to select.
- When the cache partition is cleared, the Restart Now system is highlighted.
- Press the power button to restart the device.
Once the phone has finished restarting, try to see if it continues to log off. In this case, go to the next solution.
5) Back up your important files and restore the Samsung Galaxy A30
If the firmware of your device has not been modified in any way, a general reset will be able to solve this problem because at this point, it is clear that the problem is with the firmware.
However, before actually performing the restore, make sure you create a copy of your important files and data as they will be deleted and you may not be able to recover them if this happens. After the backup, make sure you remove your Google account so you don’t get stuck outside your device.
When everything is ready, follow these steps to reset the phone:
- Turn off the device.
- Hold down the Volume up and Power keys.
- When the Galaxy A30 logo appears, release all three keys.
- Your Galaxy A30 will continue to boot into recovery mode. When a black screen appears with blue and yellow text, proceed to the next step.
- Press the Volume Down key several times to highlight “clear data / restore factory settings”.
- Press the Power button to select.
- Press the Volume Down button until “Yes” is highlighted.
- Press the Power button to select and start the total reset.
- When the general recovery is complete, “Restart the system now” is highlighted.
- Press the power button to restart the device.
I hope this troubleshooting guide was helpful in resolving the issue with your Samsung Galaxy A30 which continues to disconnect from the WiFi network. Help us spread the word by sharing this post with your friends or people who may have similar problems. Thank you!
