LG K8 is a budget Android smartphone model first released in June 2018. In terms of its structure, it is made of plastic body with a 5 inch IPS LCD Display at the front having a resolution of 720 x 1280 Pixels and it is protected by Corning Gorilla Glass 3, not only that, it has an 8MP Camera on the back and 5MP Camera on the front. Under the hood is a Snapdragon 425 processor which has 2GB of RAM. The fact that this is a solid performing device does not prevent it from having problems, so sometimes this device will develop some issues, one major issue we will be addressing in this article is the issue of “Can’t Send MMS” so if you notice that your LG K8 cannot send MMS this article will help you a whole lot.
How To Fix The LG K8 Can’t Send MMS Issue
The truth is that before the troubleshooting steps we will discuss in this article will work, you will have to make sure that your phone is running on the latest software version, not only that, you also have to download and install any available update first, because it will help to minimize the possibility of the problem been caused by an older software version. So once you realized that your phone has been updated, just proceed with the guidelines that will be outlined in this article.
However, most carriers will require two things from your device before it can be able to send and receive MMS, the first thing is that your phone must have an active mobile data subscription and it has to be getting a full or strong mobile data signal preferably LTE.
Secondly, your phone should have a correct APN setting. These settings are unique for each carrier which is why you need to compare your phone APN settings to what your carrier is using and make the necessary changes if needed.
If peradventure your phone has all it takes ( all the above-mentioned condition) yet it still can’t send MMS, the following troubleshooting steps will help you a whole lot.
Do A Soft Reset
It came to our notice that sometimes corrupt temporary data can cause this problem and one way to resolve this issue is by doing a Soft Reset. Just press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release to carry out this procedure. So once this is done, try sending the MMS and see if it has corrected but if it has not, do not relent, try the following guidelines also.
Wipe The Cache Partition Of The Phone
At times, the cached data stored in the dedicated partition of the phone can get corrupted and once it gets corrupted this can cause certain issues to arise on the phone. To clear your mind, and to check if actually, this is what causing the problem, you have to wipe the cache partition of the phone from the recovery mode. You can do this by following the below steps
- Step 1- Click on Settings from the home screen.
- Step 2- Click on the “General” Tab
- Step 3- Click on Storage and go to Internal Storage
- Step 4- Exercise a little patience as the menu options finish calculating
- Step 5- Click on Free Up Space.
- Step 6- Click on the Temporary File or Raw File
- Step 7- You have to make some selections on the following options- “Cached data”, “Clip tray temporary files”, “Raw files from the camera”.
- Step 8- Click on DELETE
Carefully adhere to the instructions and you will see that you have put a stop to the LG K8 Can’t Send MMS Issue
