Having trouble with the microphone on your iPhone 12, 12 Mini, or 12 Pro? If your iPhone 12 Pro Max has sound issues, such as the other person not being able to hear you during calls, try the following solutions:
How to Fix iPhone 12 Pro Microphone Not Working or No Sound
If your microphone has software glitches or a faulty microphone is causing sound issues, try the following solutions:
Is Your iPhone 12 Experiencing Microphone Issues?
Before attempting any solutions, remove any cases or protective covers that may be obstructing the microphone. Additionally, ensure that the microphone hole is clear of debris or dirt. Check that the volume is not at zero and test the sound by playing a song. You can also try using Bluetooth or wired headphones.
Test Your Microphone
To ensure the microphone is functioning properly:
Step 1: Open the Voice Memos app and tap the Record icon to start recording.
Step 2: Speak into the microphone clearly and loudly.
Step 3: After recording, tap the Play icon to listen to the recording. You can also use Siri, the camera, or FaceTime to test the microphone.
If you can hear the recording clearly, your microphone is working.
Perform a Soft Reset on Your iPhone 12 Pro Max
A soft reset can resolve minor sound issues on your iPhone. Here’s how to do it:
Step 1: Press and hold the Power button until the Slide to Power Off appears.
Step 2: Drag the slider to turn off your iPhone completely.
Step 3: Wait for about 30 seconds, then press and hold the Power button again until the Apple logo appears.
Allow your phone to boot up and check if the microphone is working.
Configure Privacy Settings for Audio Apps
If the audio or no sound issue occurs in a specific app, check if the application’s audio output is enabled in the privacy settings. To do this:
1. Go to Settings -> Privacy -> Microphone.
2. Find the particular app and enable its permission for accessing the microphone.
If the microphone is not working in apps like Zoom or Skype, enable their microphone permissions. Restart your iPhone and check for any changes.
Update Your iPhone 12 Mini
Make sure your iPhone is always running on the latest update as Apple frequently releases updates to fix bugs and introduce new features. To check for an available update:
1. Go to Settings -> General -> Software Update.
2. If an update is available, you will see a notification. Tap on it to update your iPhone.
Reset All Settings on Your iPhone 12 Pro Max
If the microphone problem started after an update, it may be due to overridden settings. To reset your iPhone’s settings:
1. Go to Settings -> General -> Reset -> Reset All Settings.
2. Enter your password when prompted and confirm the reset.
Factory Reset or iOS Restore iPhone 12 Pro Max
If none of the above solutions resolve the microphone issues, you can perform a factory reset. However, remember to back up your important files to avoid data loss.
For instructions on how to factory reset your iPhone, refer to our iPhone troubleshooting section.
My iPhone 12 Mini Microphone is Now Working
If your iPhone 12 Pro Max microphone or sound is now working, great! If the issue persists, please contact Apple for assistance. They can help fix a damaged microphone for a cost of around $70 and up.