The iPhone X is the latest flagship phone from Apple. The iPhone X comes with the newest innovation and technology. Most user ratings and reviews on the device are above average. However, there have been some reports that users keep experiencing black screen issue on their devices.
People who have experienced this say that when they turn on their iPhone X, all they see on the screen is black with no icons at all. Some others claim that their iPhone X does not turn on at times and some others say it does not even turn on at all. All these are examples of the black screen issue, and these go to prove that the iPhone X is not immune to it. In the guide below, we will show you how to fix the black screen problem on your iPhone X.
How to Fix Black Screen Issue on iPhone X
How to Wipe Cache Partition on your iPhone X
To wipe cache partition on your iPhone X, you need boot your iPhone X into recovery mode. To do this, you need to follow the steps below.
- Launch iTunes on your computer and then connect your iPhone to your computer.
- Next, perform a force restart on your iPhone X. This can be done by simply holding down the Sleep/Wake and Power button at the same time. Hold them down for 10 seconds until you see the Apple logo on your screen.
- Next, select updates from the options to Restore or Update your iPhone X. Now, iTunes will try to reinstall iOS on your iPhone without clearing your data and files. This process might take a while.
Factory Reset Your iPhone X
If for one reason or the other, restoring your iPhone X didn’t help you fix the black screen issue on your iPhone X, the next thing you should do is perform a factory reset on your iPhone X.Before you proceed with this, you need to make sure that all your files and data have been backed up, so you don’t lose them.
Call for Tech Support
If after following the steps above you are still experiencing the issue, we would advise you to visit the retailer and have it fixed.
Were you able to fix this issue? Share your feedback in the comments section below.
