If you are experiencing Whatsapp keeps crashing on your S10 device lately, this may actually be due to a problem within the application, or a coding problem may cause it. In this article, you will learn how to troubleshoot the problem by following our steps below.
Check for errors
When it comes to dealing with application issues, one of the first things to do is to ascertain whether there’s an error or not. Often, errors show the actual reason for the problem, which can be a very good way to determine a solution. For example, if your Whatsapp application keeps crashing and showing this kind of message, “Unfortunately, Whatsapp has stopped,” and the most likely cause for this problem may be a coding problem. Nevertheless, this does not give 100% assurance; it shows where your troubleshooting should be.
Force quit Whatsapp
Restarting the Whatsapp application is a very good way to troubleshoot the problem. Most application bugs are not permanent, and they can go away after you must have to restart the device. Do ensure that you don’t miss out this simple solution.
There are two ways to go about restarting your Whatsapp application. Here’s how:
- On your phone screen, Click on the Recent Applications soft key
- Once the Recent Applications screen has shown up, swipe right or left to look for the Instagram application. Now. Swipe up on the app and then close it. If it’s not there, then click the Close All application to also restart all your applications.
Another way to go about force restarting an app is this:
- Open Settings application.
- Tap Applications.
- Tap the More settings icon
- Tap Show system applications.
- Locate and tap the Instagram application.
- Tap Force Stop.
Force reboot your phone
When force restarting or quitting, the application won’t work, the next thing that you should do is to restart the phone itself. Like you did the first time, this step may actually clear the device of its minor problems after running it for some times. Some problems may expand if you allow your device run for days without you restarting it. To repair problems arising from this state, ensure to do a soft reset on your phone. Unlike a normal restart, soft reset helps the effect of a battery pull, thereby also helping to clear the RAM as well in the process. This proves helpful in the past when dealing with small bugs.
