If you are not aware, the fresh contact tracing application from the NHS does not work for phone users who own older smartphones that are not running specific versions of Apple’s iOS or Google’s Android operating systems. This could be particularly frustrating since we all want to keep updated amid the worrisome pandemic.
The application requires you to not just own a smartphone (the application does not work on laptops or PCs,) your phone also has to be supporting the Bluetooth Low Energy (BLE) 4 tech while running a relatively recent software.
Because we know a lot of us actually own handsets that will not make the NHS Covid-19 application accessible on either the Apple App Store or Google Play Store, this tutorial will provide a solution. See How To Update To iOS 13.5 To Download NHS COVID App On Your iPhone:
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How To Update Your iPhone Or Android Phone?
If your phone is compatible, but for whatever reason, you are still running an ancient software that the app does not recognize, rectifying this should not be an issue. Just adhere to these instructions:
How Can I Upgrade My iPhone’s iOS?
- Access Settings > General > About > Software Version. This will reveal the software version your phone is using.
- To update, ensure you have a big enough space to store the new iOS as it occupies lots of GB of storage. Delete things if you have to and then confirm your available space by accessing Settings > General > Storage.
- Also, back your data up to iCloud, just to be safe. Access Settings > Apple ID > iCloud > iCloud Backup and choose “Back up Now.” This will make sure you can easily retrieve your data if things go south.
- Make sure your iOS device is connected to Wi-Fi and plug it in to charge. After that, access Settings > General > Software Update > Download, then Install. If your smartphone is up to date, you’ll see “Your software is up to date.”
How Can I Upgrade My Android Phone’s Software?
- Access Settings > About Phone/About Device > Android Version to know which version the smartphone is presently using.
- To back it up, ensure the device is plugged in, connected to Wi-Fi, and backed up.
- Select Settings > About Phone/About Device > Check > Update. Depending on the present software, select from “Install Now”, “Reboot and install” or “Install System Software.”
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Which Phones Are Compatible With The NHS COVID App?
- iPhone 6S
- iPhone 7
- iPhone XS
- iPhone 11 Pro.
Previously Listed Compatible Models:
- iPhone 6
- iPhone 6 Plus
- Phone 6S Plus
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone SE
- iPhone X
- iPhone XR
- iPhone XS Max.
That is that.